Town Website Launches "Report A Problem" Feature

The Town of New Canaan has launched a new website feature called “Report a Problem” which is designed to enable residents to report online various infrastructure issues such as potholes and other road repair concerns, downed trees, dead animals and snow plow damage. 

The new feature is prominent on the homepage of, the revamped Town website that launched in June 2019.  Residents are encouraged to check out this feature and use it when needed.  Reports will be monitored by the Public Works Department personnel and addressed as necessary.  All emergency situations should continue to be reported by calling 911.

According to Tiger Mann, Director of Public Works, “This additional website feature will provide a convenient way for our residents to notify Public Works of everyday problems and concerns with our roadways and parks.  We are hopeful that this new website function will help us to continue to maintain and enhance New Canaan’s public assets to the highest level possible.”