COVID Vaccine Appointments for Seniors

New Canaan has posted information regarding the COVID Vaccine Schedule. Click on this link: Information About COVID.pdf ( The fourth paragraph allows you to access the Vaccine Administration Management System (VAMS) by “clicking here”. This will take you to the following link: Online VAMS Enrollment ( which allows you to begin the registration process to receive the vaccine.

When asked your occupation, click on the first choice “I am eligible because I am 75 or older”.  It may change to 65 or older!!

After you register, you are told to wait for 2 confirmation emails.  It may take more than 24 hours.  The emails will come at different times.  One is the password to successfully get onto the link, which is in the other email. Make sure you check your spam or junk mail to see if it has gone into there!

Once registered, you will then be able to choose an appointment time and place. Click on the location and then scroll down and click on “NEXT”.  Appointments may be made outside of New Canaan but understand the vaccine supply is not as large as the demand.  As a result, appointment times may have to be made at later dates than desired. Keep clicking on dates until you are given time slots. Many people are having to go into February. Also, as more vaccine becomes available, more appointments will open up so keep looking on a daily basis if you are having difficulty finding a vaccine administration site where there are openings.

For those individuals who do not have an email or have not received a temporary password, call 877-918-2224: the Vaccine Appointment Assistance Line.  Calls are accepted Monday – Friday, 8 AM – 4:30 PM.

Library Information Desk: For quick assistance (just help filling out the 5 question form when they have functional email addresses), people can call the Library's information desk at 203-594-5003.


For troubleshooting email problems, help setting up a new email, and the like, please either refer people to this form or complete it for them online and we will call them back and help:


If the Library creates an email for someone or otherwise reconciles their email issues, they can also complete the first 5 question form for/with them.

Please reach out to Human Services for further assistance.  The main line is 203-594-3076.

Adult/Senior Caseworker: Marcy Rand, LMSW 203-594-3083

Youth/Family Caseworker:  Jackie D’Louhy, LCSW  203-594-3081

Director:  Bethany Zaro, RN, MPH  203-594-3093