Tax Collector
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What We Do

The Tax Collector's Office provides billing and collection of real estate, personal property, motor vehicle and sewer taxes, and special assessment billings. Taxes are billed and collected semi-annually on real estate and annually on motor vehicles, and personal property.

To look up what taxes are due or what has been paid click on the Tax Account Inquiry.

If you have received a notice from the collection agency
Please do not call our office
We no longer have your information
Your file has been forwarded to the collection agency
Please call the number on your correspondence.


Please note the following:
IF YOU ARE NO LONGER ESCROWED PLEASE CALL THE TAX COLLECTOR OFFICE (203-594-3064) TO REQUEST A BILL.
You must notify the Connecticut Motor Vehicle Department and the Assessor's Office within 48 hours when you have a change of address.
If you no longer own your vehicle, you must cancel your registration, return your plates to the nearest CT DMV office, and obtain a plate receipt. Send a copy of that plate receipt to the Assessor's Office.  
If you are missing a tax bill, or we do not have your current address, please contact the Tax Collector's office. FAILURE TO RECEIVE A TAX BILL DOES NOT INVALIDATE THE TAX OR INTEREST DUE ON YOUR TAX.
Connecticut General Statutes do not grant Tax Collectors the authority to waive interest fees. 

Tax Payment Reminder Signup

January Real Estate Reminder
Second Installment of Real Estate Taxes due

If your real estate taxes are not escrowed by your mortgage holder, and it is your responsibility to remember to pay your second installment (due January) and would like to receive an email reminder prior to the January 1, 2015 due date. If you would like to be notified please click the link below.  

Tax Payment Reminder Form
The email reminders will be sent January 1, 2015 therefore, the cutoff for signing up for this new service is December 31, 2014

Disclaimer
Not Responsible for email postings after December 31, 2014.

The information furnished on this site is for the convenience of the user and is not an official public record of the Town of New Canaan, CT (the “Town”). It is provided as a service to the general public. The Town makes no warranties, expressed or implied, concerning the accuracy, completeness, reliability, or suitability of this information for any particular use. The Town assumes no liability whatsoever associated with the use or misuse of the information. The names of some owners may have been omitted in order to protect their security. The official public records from which this information was compiled are kept in the Tax Collector’s Office at 237 Elm Street 2nd Floor, New Canaan and are available for inspection and copying during normal business hours. By using this site, you agree to these terms and conditions.

Contact Us

Main Number: 203-594-3064
Fax Number: 203-594-3130

Monday - Friday 8:30am - 4:30pm

Rosanna DiPanni, Tax Collector
Rosanna.DiPanni@newcanaanct.gov  
203-594-3063

Janice Bouton, Clerk 
Janice.Bouton@newcanaanct.gov
203-594-3065

Marie Osterndorf, Clerk
Marie.Osterndorf@newcanaanct.gov  
203-594-3066 
 
Walk in location
237 Elm Street
(between Stewarts Market and Karl Chevrolet)
(Take elevator to top floor)

Tax Collector - Frequently Asked Questions

What do I own that is subject to taxes?
Three types of property are assessed and subject to taxes: Real Estate, Motor Vehicle, and Personal Property. Any land or buildings you own are considered real estate. Registered motorized or unmotorized vehicles, including cars, trucks, trailers and motorcycles, are considered motor vehicles for tax purposes. Personal property is a general category which includes business equipment, machinery, furniture and fixtures either owned or leased by business. Unregistered motor vehicles are also taxed as personal property.

When are Taxes Due?
Real Estate - Due semi-annually - July 1 and January 1
Motor Vehicle Taxes - Due annually - July 1 (vehicles registered as of October 1) DMV Website
Supplemental Motor Vehicle Taxes - Due annually - January 1 (vehicles registered from October 2 through the following July 31)
Personal Property Taxes - Due annually - July l (for businesses in New Canaan as of October 1)
Taxpayer is responsible for retaining own records for income tax purposes.

What is New Canaan's mill rate for the List Year 2012? 
14.586  mills ($14.586 for each $1,000 of assessed value)
Sewer taxing district is 0.633 mills ($0.633 for each $1,000 of assessed value)

How is the tax (mill) rate established?
The Grand Levy is the amount of revenue in the Annual Town Budget, which must be raised by the property tax. The balance required is received from fees, state and federal assistance and miscellaneous revenue. The Grand List is a listing of all taxable properties located within the Town on October 1 of the Grand List year. The property tax rate is expressed in mills or thousandths of a dollar. A tax rate (mill rate) of 14.586 mills is equivalent to $14.586 of taxes per $1,000 of assessed value. The tax rate is determined by dividing the Grand Levy by the Grand List.

When does my tax bill become delinquent?
Taxes must be paid within one month of the due date to avoid penalty interest. Delinquent taxes are subject to interest at the rate of 18% per year (1 1/2% per month, $2.00 minimum), or any part thereof, from the original due date of the tax.

What if I am delinquent on my real estate taxes?
The tax office sends out a "Delinquent Tax statement" after each installment as a reminder. In addition, before the end of each fiscal year, real estate liens are filed against all properties on which there is a delinquent real estate tax. At least thirty days prior to the filing of these liens, a notice of intent to lien is sent to each delinquent taxpayer. If payment is not made, a lien is filed with the Town Clerk's office. There is a $24.00 charge to release each lien, regardless of the delinquent amount due. At the time of payment, all interest, taxes and fees must be paid before the lien can be released.

Can the Tax Collector waive interest?
No. Per State Statute 12-146, a tax collector does not have the authority to waive interest due on a delinquent tax.

How may payments be made?
You may pay taxes by mail, in person, via on-line or by credit card on the Internet.
By mail:
Payments made in July or January may be mailed to: 
Town of New Canaan
PO Box 150403
Hartford, Ct.  06115 - 0403

Delinquent payments may be mailed to:
Tax Collector
P.O. Box 505
New Canaan, CT 06840-0505

In person:
Payments may be delivered to the Tax Collector's office located at 237 Elm Street, Top Floor during regular office hours:

Monday - Friday 8:30am - 4:30pm 

Pay Online:

Click here to access our Online Payments Page 

Fee Charges

Computer Printouts - $.50 Per Copy
Copies - $.50 Per Copy
Reprint of Tax Bill - $1.00 Per Bill
Return Check Fee - $26.00