Parking Bureau
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What We Do:

The Parking Bureau is responsible for managing most parking activities for the Town of New Canaan by attempting to maintain a safe parking environment for pedestrians and vehicle operations. 

Profile

The Parking Bureau provides a broad range of parking services and facilities to meet the parking needs of the town residents, businesses and visitors.These services include:

Enforcing parking regulations
Providing parking information
Processing payments for all parking citations and parking permits
Responsibility for meter collection, installation and maintenance
Issuing annual parking permits for New Canaan resident commuters and businesses
The Parking Bureau is a unit of the Public Safety Division. 

Contact Us

Main Telephone: 203-594-3040
Main Fax: 203-594-3126

Monday - Friday 8:30am - 4:30pm

Karen Miller Parking Bureau Supervisor 
Karen.Miller@newcanaanct.gov

Stacy Miltenberg Administrative Assistant 
Stacy.Miltenberg@newcanaanct.gov  

Location
Stewarts Market,
237 Elm Street, 2nd Floor
New Canaan, CT 06840

On-line Parking Tickets

Click here to Pay your Parking Fine Online

Enforcement

Regulations that govern vehicular traffic, including parking, are contained in the General Statutes of Connecticut (state laws). These laws are supplemented by local regulations established by the Town's Parking Commission and/or Police Commission, and subsequently published in the Town Code.

Regardless of who operates a vehicle, parking violations (tickets) are officially issued to the registered owner of an offending vehicle. Fines may be paid by mail, in person at the Parking Bureau or by credit card online over the Internet. Online Parking Payments Unpaid fines are doubled 14 days after citation. Accumulations of five or more unpaid fines may result in immobilization (e.g. the "boot") or towing. Citations may be appealed before the Parking Commission by giving written notice of intent to the Parking Bureau within 10 days of the date of citation. You may print out the Formal Hearing Request form from this Web site, fill it out, and return it to the Parking Bureau.

Parking Violation Penalty Schedule

CODE VIOLATION FINE

Group A
41 Expired Meter $15.00
42 Overtime Parking $15.00
43 More than 12” from Curb $15.00
44 Unpaid Space $15.00
45 Meter Repeater $15.00
46 Parking on Curb $15.00
54 25’ From Corner $15.00
56 Overnight Parking $15.00

Group B
52 No Parking Zone $20.00
53 Loading Zone $20.00
55 Obstructing 2 Spaces $20.00

Group C
51 Parking 2nd Violation $30.00
58 Obstruct Driveway $30.00
68 Unpaid Space-Railroad $30.00
69 No Permit $30.00
74 Other ________ $30.00

Group D
60 Parking Wrong Side $50.00
70 Double Parking $50.00
71 Obstruct Crosswalk $50.00
72 Obstruct Hydrant $50.00
92 Fire Zone $50.00
93 Boot Removal $50.00

Group E
91 Handicapped Zone $75.00


FAILURE TO PRESENT OR MAIL CITATION AND FINE WITHIN 14 DAYS WILL INCREASE FINE TO DOUBLE THE ORIGINAL AMOUNT AS INDICATED:

$15.00 increases to $30.00
$20.00 increases to $40.00
$30.00 increases to $60.00
$50.00 increases to $100.00
$75.00 increases to $150.00

Facitities

On-Street Parking

Free on-street parking is available on most downtown streets. Some spaces are reserved for handicapped users only. Parking time limits and on-street parking restrictions are shown by official signs on each street (and are strictly enforced). A few spaces (in Morse Court) along sidewalk can be used free for only 15 minutes. Most on-street spaces allow parking for 1 or 2 hours.

Be sure that your car is parked entirely within any parking space lines on the street or next to curb, right (passenger) side of car next to curb except where signs permit, tires within 12" of curb (car centered with one tire 6" from curb in diagonal spaces). You must leave diagonal parking headed in the same directions in which you arrived. You may not park on a curb.

After parking the maximum-posted time limit on a street, you may not park again (in the same block) for at least 1 hour.

Be sure that you observe all markings and signs for restricted places (crosswalks, fire hydrants and zones, handicapped spaces, 25' from-street-corners, stop signs, etc.). Be careful not to obstruct the view or free passage of any driveway. Double-parking is not allowed (except for commercial trucks allowed 20 minutes maximum time to unload).

Where signs or markings are absent, state traffic regulations apply.

All Night Parking

All night parking on any street or most public lots in New Canaan is prohibited from mid-November to mid-April between the hours of 1 a.m. and 6 a.m.

All night parking is permitted in the Locust Avenue Lot. If you are not a permit holder, regular parking enforcement will resume the next business day after 8:30 a.m. (except for weekends and holidays).

Metered Parking

Metered spaces are located in various parking lots around town. Depending on location,1 2, 3, 4,5, 6,7, 8, and 12 hour spaces are available. Please be advised that all Town "Iron Mikes"/meters have posted instructions for use.

All 2-hour meter spaces located in the Morse Court Lot require payment on Saturdays from 8 a.m. to 6 p.m. All other meter spaces are free on Saturdays, as well as Sundays and Legal Holidays. 

Parking Lots

A. Locust Avenue Lot - (155 permit/metered spaces, "Iron Mike" system, 25 cents per hour, 8-hour maximum) 
    Meters are free on weekends and holidays.
 
B. Park Street Lot - (21 permit spaces, 95 non-permit spaces, "Iron Mike" system, 50 cents per hour, 3-hour maximum) 
    21 permit spaces (along stonewall). 
    All spaces are free on weekends and holidays.

C. Playhouse Lot - ("Iron Mike" system, 1.00 dollar per hour)(plus 8 meter spaces in alley) 
    3-hour spaces, 3-hour maximum (in effect 8 a.m. to 6 p.m.), 
    6-hour spaces, $3.00, 6-hour maximum. 
    Metered spaces are free all day on weekends and holidays.

D. Town Hall Lot - (reserved for Town Hall employees and visitors) 
    1-hour visitors' spaces / Town Hall business only. 
    Permit spaces / Employee permits only Monday through Friday (in effect 8 a.m. to 6 p.m.). 
    Reserved spaces / Reserved at all times Monday through Friday (in effect 8 a.m. to 6 p.m.). 
    Permit spaces and reserved spaces are free on weekends and holidays. 
    There are 2 handicapped parking permit spaces / State handicapped parking permit required.

E. Railroad Station Lot - (150 spaces, "Iron Mike" system) 
    12-hour spaces / Iron Mike System - 20 quarters, bills ($1 or $5), credit or bank debit cards, 5 Susan B. Anthony dollars   
    There are 5 handicapped parking permit spaces / State handicapped parking permit required - no time limit. 
    

F. Pine Street Lot - (8 2-hour spaces plus 4 "15 minute" spaces) 
    All spaces are free on weekends and holidays.

G. Morse Court Lot - (97 spaces, "Iron Mike" system) 
    2-hour spaces / 1.00 dollar per hour, (in effect 8 a.m. to 6 p.m.). 
    There are 2 handicapped parking permit spaces / State handicapped parking permit required all days - all hours - no time limit.

H. Telephone Co. Lot - (18 permit spaces) 
    Permit spaces only 
    Spaces are free after 2 p.m. Monday through Friday, and all day on weekends and holidays.

I. Richmond Hill Lot - (70 permit spaces) 
    Permit spaces only 
    Spaces are free after 2 p.m. Monday through Friday, and all day on weekends and holidays.

J. Center School Lot - (183 permit/metered spaces) 
    "Iron Mike" system, 50 cents per hour - 8 hour maximum. 
    Spaces are free on weekends / holidays.

K. Talmadge Hill Lot - (226 permit, 96 non-permit spaces, "Iron Mike" system) 
    12-hour spaces, "Iron Mike" system - 20 quarters, bills ($1 or $5), credit or bank debit cards, 5 Susan B. Anthony dollars     
    There are 2 handicapped parking permit spaces / State handicapped parking permit required - no time limit. 
    All spaces are free on weekends and holidays.

L. RR/Lumberyard Lot - (298 permit spaces) 
    Permit spaces only. 
    Spaces are free all day on weekends and holidays. 
    Permit spaces are free after 2 p.m. Monday through Friday

Residents Parking Permits

You must be a New Canaan resident to purchase a Commuter (annual) Parking Permit.

Call or visit the Parking Bureau to put your name on a waiting list. You may also print the "Request to be placed on the waiting list for a Commuter Parking Permit" form from the Web site. Applicant's address and phone number is required.

To use a Permit Parking space in any Commuter Parking Lot, a vehicle must properly display a valid Parking Permit for that lot. The permit shows that the vehicle owner has made successful application to the Parking Bureau for the Parking Permit and has paid a specified parking fee.

Cars not having a valid Parking Permit may not park in any Permit Space in any Town Commuter Parking Lot, Monday to Friday, until 2 p.m. Permit spaces may be used, free, by anyone after 2 p.m., Monday to Friday except in the Park Street Lot and the Town Hall Lot.

The annual fee for Parking Permits Effective July 1, 2013

RailRoad Lot $540
Richmond Hill $432
Talmadge Hill $432

Fiscal year starts July 1st and ends June 30th. If your name reaches the top of any permit waiting list during the fiscal year, a pro-rated fee is applied.

The Parking Bureau notifies people chronologically (by phone or letter) according to their entry date. A parking application needs to be filled out and (current) copies of registrations of vehicle(s) listed on the application are required.

There are three (3) Commuter Parking Lots in the Town of New Canaan as follows:

K. TALMADGE HILL LOT

I. RICHMOND HILL LOT

L. RR/LUMBERYARD LOT

Note: The Parking Bureau will delay a Parking Permit when there are outstanding parking violations with the Town of New Canaan for either the applicant or the vehicle.

Business Permits

To obtain a (annual) Parking Permit for a business in the Town of New Canaan, the same procedure is followed as a resident except that a business owner or an employee of a business does not have to be a resident of New Canaan.

Call or visit the Parking Bureau to put your name on a waiting list. You may also print the "Request to be placed on the waiting list for a Business Parking Permit" form from the Web site. Business name, contact person, address and phone number is required.

To use a Permit Parking space in a Business Parking Lot, a vehicle must properly display a valid Parking Permit for that lot. The permit shows that the Business has made successful application to the Parking Bureau for the Parking Permit and has paid a specified parking fee.

Cars not having a valid Parking Permit may not park in any Permit Space in any Town Business Parking Lot, Monday to Friday, until 2 p.m. Permit spaces may be used, free, by anyone after 2 p.m., Monday to Friday except in the Park Street Lot and the Town Hall Lot.

A business that is issued permits is responsible to see that employees using the permits have a signed, completed application on file with the Parking Bureau. This holds true whether the employee or the business actually pays for the permit.

Permits issued to businesses and to employees please use your assigned lot not the on street and meter spots, which are in short supply and constant demand. On-street and meter spots should be reserved for people that are shopping or doing business in town.

The annual fee for Parking Permits Effective July 1, 2013

Center Lot $120
Locust Lot $384
Telephone Lot $396

Fiscal year starts July 1st and ends June 30th. If your business reaches the top of any permit waiting list during the fiscal year, a pro-rated fee is applied.

The Parking Bureau notifies businesses chronologically (by phone or letter) according to their entry date. A parking application needs to be filled out and (current) copies of registrations of vehicle(s) listed on the application are required.

There are three (3) Business Permit Lots in the Town of New Canaan as follows:

A. LOCUST AVENUE LOT

J. CENTER SCHOOL LOT

H. TELEPHONE LOT

Note: The Parking Bureau will delay a Parking Permit when there are outstanding parking violations with the Town of New Canaan for either the applicant or the vehicle. 

Frequently Asked Questions

How do I go about getting a parking permit for one of the Town lots? What is the cost?
You must be a New Canaan resident to purchase an annual Commuter parking permit. Call or visit the Parking Department to put your name on a waiting list. You may also print the "Request to be placed on the Waiting List for a Commuter Parking Permit" form from this Web site, fill it out, and return it to the Parking Bureau. Commuter Waiting List form Further details will be found on the Commuter Permits page.

If I have a Business in New Canaan and don't have ample parking, how do I go about getting a Parking Permit in town? What is the cost?
You may call or visit the New Canaan Parking Department to put your Business Name on a waiting list. You may also print the "Request to be placed on the Waiting List for a Business Parking Permit" form from this Web site, fill it out, and return it to the Parking Bureau. Business Waiting List form Further details will be found on the Business Permits page.

Why is the waiting list for the RR/Lumberyard so long, when I see many empty spaces most of the time?
A study has indicated that many people do not use their permits on a daily basis. The Parking Bureau for this reason has issued many more permits than spaces.

If I commute occasionally to the city, where can I park in New Canaan?
A permit to park for a full day in an unoccupied Permit Space in any Richmond Hill or Talmadge Hill permit lot may be obtained from the Parking Bureau for $7.00. A maximum of two Day Passes may be used per week (except for special circumstances). These passes are available to New Canaan residents only.

For general shopping and business, where can I park in the town of New Canaan?
Most Parking Lots in New Canaan have metered parking. Most streets in downtown New Canaan have free on-street parking. Please observe time limits posted on street signs. Follow instructions posted on individual parking meters, or on the "Iron Mike" system.

I know of out-of-town residents who display a New Canaan Parking Permit on their car. How is this possible?
Out-of-town residents should not have a New Canaan Parking Permit. If a permit is found in a vehicle that is not registered with the Parking Bureau, a citation for misuse of permit will be issued. Some New Canaan residents own and/or lease out-of-state registered vehicles.

How do I go about appealing a parking ticket?
The citation may be appealed before the Parking Commission by giving written notice of intent to the Parking Bureau within 10 days of the citation date. Responsibility for receipt of the citation and timely remittance rests with the violator. Prior to the Commission Meeting, a notification will be sent to you with the date and time of meeting. Further details will be found on the Enforcement page.

How do I get a Handicapped Parking Permit?
You can call or visit the State Motor Vehicle Department to apply for a Handicapped Parking Permit.

Who establishes the cost of a Parking Permit, or sets the Parking Meter rates?
The Parking Commission recommends to the Board of Selectmen the establishment of fees.

What is the daily parking cost to take the train?
The cost to park for 12 hours at the Railroad Station and at Talmadge Hill is $5.00. (See Parking Lots for details)