Information Technology
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What We Do

The primary role of the Information Technology (IT) Department is to provide the appropriate technology that allows employees to access and share information in such a way that will improve services to the Town and to the residents of the community. The Department supports all computer and data network functions for all Town departments.

The IT Department provides four key services to the Town's departments:

1. Technical Consulting Services - To provide assistance with the assessment, selection and acquisition of all computer and software systems.
2. Project Management Services - To provide a realistic schedule for and technical assistance in the selection, implementation or upgrade of a system, in order to help bring projects in on time and within budget.
3. Technical Support Services - To provide the computer operations, desktop support, infrastructure support, applications support, and data backup and recovery services. 
4. WAN Services - To provide 7x24x365 support to WAN connected entities. Including hardware/software upgrades, patches, equipment replacement, monitoring, as well as administration of telecommunications systems.

Contact Us

Main Telephone: 203-594-3027
Main Fax: 203-594-3122

ithelpdesk@newcanaanct.gov

Monday - Friday 8:30am - 4:30pm

Christopher Kaiser, Director of Information Technology
 
Timothee Malley, Manager of Operations
 
Salvatore DeLucia, Systems Administrator 

Location

Waveny House, 2nd Floor
677 South Avenue
New Canaan, CT 06840