Human Services
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What We Do

The mission of the Department of Health & Human Services is to help all New Canaan residents to function optimally by developing programs and activities that address developmental needs, as well as helping residents obtain appropriate social services and resources. 

Contact Us

Main Telephone: 203-594-3076
Main Fax: 203-594-3132

Monday - Friday 8:00am - 4:00pm

Carol McDonald, R.N. Director of Health & Human Services

Bethany Zaro, RN, MPH Assistant Director of Health & Human Services, Senior/Adult Outreach Worker
203- 594-3093
Enza Albano, Program Assistant 

Jacqueline D'Louhy, LCSW Youth and Family Services Coordinator  

Robin Boccuzzi, R.N. Community Nurse



Vine Cottage
61 Main Street
New Canaan, CT 06840  


Department of Health & Human Services – 203-594-3076
United Way 211: or call 211
Southwestern Connecticut Agency on Aging 203-333-9288

Ambulance 911
Fire Department 911 (non emergency 203-594-3140)
Police 911 (non emergency 203-594-3500)
Poison Control Department - Norwalk Hospital 203-852-2160

Services for Older Adults
Southwestern CT agency on Aging (SWCAA)
The Southwestern CT Agency on Aging and Independent Living is here to help you maintain and improve the quality
of your life in the community. SWCAA can help you navigate options to help you or your loved one remain
in the community regardless of age.
203-333-9288 -

Waveny Life Care Network - 203-594-5200
Includes: Brown Geriatrics Assessment Clinic 203-594-5200
Outpatient Rehabilitation Therapy 203-594-5200
Greenwich Hospital 203-863-3000
Norwalk Hospital 203-852-2000
Stamford Hospital 203-325-7000
How to minimize the risk of falling - Click here 

Waveny Life Care Network - 203-594-5200,

CHOICES Counselor - Lapham Center - 203-594-3620
Human Services Department - 203-594-3076
Meals on Wheels 203-594-5318 
Staying Put in New Canaan 203-966-7762
Friendly Connections (Family Centers Inc.) 203-966-2912
Tax Prep & Filing (free) – Lapham Center - 203-594-3620

Canaan Parish - Westmount Management - 203-966-1150
Mill & Millport Apartments – Konover Residential Management – 203-894-2194
New Canaan Inn 203-594-5450
Schoolhouse Apartments (Seniors & Disabled only) - 203-972-0020

The following links may be of help:  This link provides many services and info, including housing, for the entire state. It is sponsored by the United Way.  This website will tell you which towns/cities are accepting applications for its Section 8 Waitlist. Sign up for email notifications, if interested.  This link explains the Section 8 (Voucher Program for CT).

Center for Medicare Advocacy 800-262-4414
Statewide Legal Services for Connecticut - Toll-free: (800) 453-3320 -

Getabout, Inc. – 203-972-7433

Alanon – Toll Free 1-888-825-2666
Alcoholics Anonymous - Connecticut Statewide 24 Hour Hotline - (866)783-7712
Alzheimer’s info – Waveny Life Care Network  203-594-5200
American Red Cross   (877) 287-3327
Catholic Family Services    203-831-8200
Jewish Family Services   203-921-4161
Center for Hope, Inc   203-655-4693
Family & Children's Agency, Inc - 203-855-8765
Family Centers, Inc  203-869-4848
New Canaan CARES, Inc   203-966-7862
New Canaan Food Pantry 203-594-3076
Person to Person   203-655-0048
The Domestic Violence Crisis Center (DVCC)-(203-774-2900) HOTLINE: 1-888-774-2900 WEBSITE: WWW.DVCCCT.ORG

Department of Health & Human Services 203-594-3076
State Department of Social Services – 855-626-6632 -
DSS-Am I eligible: food stamps, medical, cash assistance -  
Elderly Tax Relief – Property Owners – 203-594-3064
Social Security – 866-770-1881 -

New Canaan Library 203-594-5000
Services for Visually Handicapped 203-594-5000
Senior Center at Lapham Community Center 203-594-3620
Men's Club 203-966-4528
Norwalk Community College 203-857-7000  
Silvermine Guild Arts Center 203-966-6668

Lapham Community Center 203-594-3620
New Canaan Library 203-594-5000
New Canaan Public Schools 203-594-4000
Waveny Care Center 203-594-5200
Staying Put in New Canaan 203-966-7772
New Canaan Food Pantry 203-594-3082 - Click here for Food Pantry calendar. 

Frequently Asked Questions

What services/resources are available for my aging parents?
When you visit or call Human Services, we can give you information on health services, housing options, adult day care, legal aid, transportation, mental health counseling, financial assistance, volunteer opportunities, classes and activities, Meals on Wheels and much more.

How do I apply for Fuel Assistance?
Call the Department of Human Services and schedule an appointment. The State Fuel Program runs from October - March. We will ask you to bring in proof of income, assets, age and disability (if applicable). If you are over the income limit for the State Fuel Assistance Program we will have you apply for the local program.

Do you take donations of furniture?
We do take donations of furniture but only if we have a client who needs what you are donating.

What is Meals on Wheels?
MEALS ON WHEELS OF NEW CANAAN is a non-profit community service which provides nourishing meals each
weekday throughout the year to eligible citizens of New Canaan, Connecticut so that they may continue to live
independently in their own homes. There is no age restriction. – 203-594-5318

Getabout's mission is to provide rides within New Canaan to “Seniors and those with special needs," New Canaan's elderly
and handicapped. Five vans, four of them with wheel chair capability, operate eight hours a day Monday through Friday.
Voluntary contributions of $3.00 per one way ride are suggested to help defray expenses. Rides must be reserved one
day in advance by calling 203-972-7433.

Where could I get information about Medicare/Medicaid?

The Department of Health & Human Services has information on Medicare and Medicaid. We also have insurance counselors available to meet with seniors in regards to
Medicare, Medicaid, and supplemental policies. Please call 203-594-3076 to schedule an appointment.

Can I donate non-perishable food?
Yes, we have the New Canaan Food Pantry at St. Mark's Church. Call the Human Services Department at 203-594-3076 for drop off information.

If I know of a senior who is being abused, what do I do?
You can call the Department of Human Services at 203-594-3076 or Adult Protective Services at 203-855-2759

How do I apply for Renters/Homeowners Tax Rebate Program?

For more information or to apply, call Human Services at 203-594-3076 and make an appointment.

What does the Municipal Agent on Aging do and how do I get in touch with her?
Municipal Agents provide information and referral services, distribute information, assist individuals in learning about community resources, and help with applying for benefits.
New Canaan’s Municipal Agent is Bethany Zaro, Assistant Director of Health & Human Services, 203-594-3093.